Return Policy

Custom Orders

• As our wardrobe doors are custom-made to your specifications, we do not accept returns unless:
  • The product arrives damaged
  • The product has a manufacturing defect
  • The product differs from your order specifications

Manufacturing Defects

• Claims must be made within 7 days of delivery
• Photos of the defect must be provided
• We will repair or replace defective items at our discretion

Damaged in Transit

• Document any damage on delivery paperwork
• Take photos of damaged packaging and product
• Contact us within 24 hours of delivery

Process for Claims

1. Contact our customer service team
2. Provide order number and photos
3. Await assessment (within 2-3 business days)
4. Follow provided instructions for return/replacement

Non-Returnable Items

• Correctly manufactured custom-sized products
• Items damaged due to incorrect installation
• Products altered or modified after delivery

Refunds

• Approved refunds will be processed within 5-7 business days
• Original shipping costs are non-refundable
• Return shipping costs are the customer's responsibility

For questions about our Return Policy, please contact us.